Privacy Policy

This Privacy Policy applies to The Wok Franchise LLC ("we", "us", or "our").

We operate the website www.thewokfranchise.com (the "Site") and are committed to protecting your personal data.

We may collect the following categories of personal data:

• Contact information — name, email address, phone/WhatsApp number
• Enquiry details — your city or region, messages you send us, revenue or business information you share when requesting a report
• Usage data — IP address, browser type, pages visited, time on site, referral URL (collected automatically via analytics tools)
• Communication history — records of emails, WhatsApp messages and form submissions between you and us

We use your personal data for the following purposes:

• To respond to your enquiries and provide the free P&L report you requested
• To assess your franchise interest and schedule consultations
• To send you relevant follow-up information about The Wok Franchise (you can opt out at any time)
• To improve our website and understand how visitors use it
• To comply with applicable legal obligations

Legal basis (EU/UK visitors): Processing is based on (i) your consent when you submit a form, (ii) our legitimate interest in responding to franchise enquiries, and (iii) compliance with legal obligations.

We do not sell your personal data. We may share it with:

• Service providers — tools we use to run our website and communications (e.g. form handling, email, analytics). These providers act as data processors on our behalf and are contractually bound to protect your data.
• Legal authorities — when required by law or to protect our rights

We do not share your data with third parties for their own marketing purposes.

We are based in Dubai, UAE. If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with data transfer restrictions, your data may be transferred to and processed in the UAE. We take reasonable steps to ensure your data is handled securely and in line with applicable data protection laws.

For EEA residents, where required, we rely on standard contractual clauses or other appropriate safeguards for such transfers.

We retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or as required by law. Franchise enquiry data is typically retained for up to 3 years unless you ask us to delete it earlier.

Depending on where you are located, you may have the following rights:

• Access — request a copy of the data we hold about you
• Correction — ask us to correct inaccurate data
• Deletion — ask us to delete your data ("right to be forgotten")
• Restriction — ask us to limit how we use your data
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interests
• Withdraw consent — if processing is based on consent, you may withdraw it at any time

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

We use cookies and similar technologies to operate and improve our website. For full details, please see our Cookie Policy.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure and we cannot guarantee absolute security.

Our Site is not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or how we handle your data, please contact us: